Shipping policy
Delivery Information:
UK:
We offer FREE UK delivery to our UK based customers on all orders over £75, which are sent using the Royal Mail 48 hour tracked service. Deliveries can be upgraded to the Royal Mail 24 hour tracked service or Guaranteed Next Day service for an additional fee (this option is not available at checkout. Please contact us for Guaranteed Next Day options before placing your order). Please see our full delivery options here.
We aim to dispatch all orders within 48hrs working hours but at busy times such as sale periods, Black Friday or similar special sales events including the run-up to Christmas this may be longer. Please note there are no postage or deliveries available on UK Bank Holidays. If you need your order urgently please contact us before placing your order and we can discuss options.
International:
International orders are sent using the Royal Mail International Tracked and/or Signed-For Service. Shipping rates vary depending on country or territory and size of order. Shipping rates are automatically calculated at checkout.
We aim to dispatch all orders within 24hrs or next working day for orders placed at weekends and bank holidays but at busy times this may be longer. Please note there are no postage or deliveries available on UK Bank Holidays.
It is the customer’s responsibility to research whether customs import duties could be due on orders and if so it is the customer’s responsibility to settle these with local customs offices if necessary.