Delivery Information

 

We offer FREE Royal Mail 48 fully tracked and recorded delivery on ALL orders over £50 and FREE Royal Mail 24 fully tracked and recorded delivery on ALL orders over £100.

All orders from our family run baby boutique are carefully hand-picked and checked before dispatch and lovingly gift wrapped and packed in recyclable cardboard packaging*. We want you to truly appreciate the experience of receiving and opening your parcel.

If you leave an email address and/or a mobile number (ideally both for full tracking capability) when checking out you will be kept up to date with full tracking details so you can follow your parcel's progress all the way to your door.

There are options to upgrade to guaranteed next working day** delivery (delivered Monday - Friday by 1pm) for those times when you just can't wait!

Timescales and upgrade costs are as follows (international costs vary and are calculated automatically at checkout):

 Delivery Service  Estimated Delivery Cost
Royal Mail fully tracked 48 2 working days £3.50 or free for orders over £50***
Royal Mail fully tracked 24 Next working day if ordered by 12pm From £2.50 or free for orders over £100***
Royal Mail Special Delivery to UK Guaranteed next working day by 1pm** from £7.50
European Tracked & Signed 3-5 working days From £14 depending on order size
North America & Canada tracked & signed 5-7 working days From £9 depending on order size
Australia & NZ tracked & signed 5-7 working days From £12.75 depending on order size
Rest of the world 7 - 14 working days From £25

 

Whichever option you choose, you can be assured that all orders are hand checked before dispatch and the greatest care is taken in preparing your Spanish baby boutique outfits before sending out.

 

 

*orders of socks, tights, vests, hats and scarves will be sent in a heavy duty grey plastic mailing bag.

**please note guaranteed next working day by 1pm delivery does not guarantee delivery on Saturday or Sunday. On some occasions parcels will be delivered on Saturday but this is not guaranteed. Orders placed before 12pm Monday to Thursday will be delivered by 1pm next working day (subject to appropriate delivery upgrade option). Orders placed after 12pm Thursday up to 12pm Friday will be delivered by 1pm Monday (excluding bank holidays). Orders placed after 12pm Friday up to 12pm Monday will be delivered by 1pm Tuesday (excluding bank holidays, subject to appropriate delivery upgrade option).

***Royal Mail 24 & 48 are not guaranteed services. Although 95% of parcels reach their destination within 24/48 hrs this is not guaranteed and no refunds will be offered for parcels that are not delivered within 24/48 hrs. Dispatch times are calculated from the next working day, for orders placed after 2pm Friday until midnight Sunday.

Delivery Estimates:

Please note delivery estimates shown above are for guidance only. We strongly urge you to place your order in good time, especially in the case of a special event or holiday. We cannot accept responsibility for late deliveries and no refunds will be given in such cases.

Safe Place delivery:

On the day of your delivery from Royal Mail you will be notified by text and/or email to give you further delivery options, including (if available) the option to leave the parcel in your nominated 'safe place'. We will not accept liability for parcels that are delivered, at your request, to a 'safe place' and then are subsequently lost. If a nominated 'safe place' is selected this is at your risk. These include, but are not limited to, porches, outbuildings, doorsteps and external cupboards.

Republic of Ireland update Feb 2024:

We are unfortunately currently unable to ship any orders to the Republic of Ireland due to Irish customs agents continual refusal to accept correct importation documentation. This will remain until Irish customs officials accept the globally recognised international commodity paperwork. Apologies for any inconvenience caused to our many customers in the Republic of Ireland.