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Returns


To be eligible to make a return, you must inform us of your intention to return your item(s) and your item must be returned unused and in the same condition that you received it. It must also be in the original packaging. You must notify us within 14 days of receipt of your order. You then have a further 14 days in which to return the item to us. It is the responsibility of the buyer to ensure that any returned items are covered by appropriate carriage insurance. We cannot be held responsible for returned items that are lost in transit. The cost of return postage is the buyers responsibility.

Refunds (if applicable):

Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. If you qualify for a refund, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within five working days. Please note that credit card processing times can vary between providers and are out of our control. 

 

Sale items (if applicable):


Only regular priced items may be refunded/returned/exchanged, unfortunately sale items cannot be refunded/returned/exchanged, unless faulty.

Exchanges (if applicable):

To be eligible for an exchange, you must inform us of your intention to exchange your item(s) and your item must be returned unused and in the same condition that you received it. It must also be in the original packaging. You must notify us within 14 days of receipt of your order. You then have a further 14 days in which to return the item to us. It is the responsibility of the buyer to ensure that any returned items are covered by appropriate carriage insurance. We cannot be held responsible for returned items that are lost in transit. The cost of return postage is the buyers responsibility.

To return your product, please send to:

Bows Baby Boutique
178 Claremont Road
Swanley
Kent
BR8 7QU


Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order ID:


Order Date:

Product

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
Enter the code in the box below:



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